A.P.S. MusicMaster Pro (iPad) Support Page
~Click here to view the A.P.S. MusicMaster (iPhone) support page
Note: We are working to complete and update this section. Usage Videos, Frequently Asked Questions (FAQs), and other support items are continuing to “roll-out” in July…
Please be sure to read this page in its entirety to find the help that you need.
Support Menu:
This page is currently being populated! Please check back for more information.
Frequently Asked Questions
In progress
Downloadables
Videos:
Video Tutorials:
- Navigating the Menu Systems
- Using the Metronome (Coming Next)
Version Errata and change log texts
1.22 CHANGE LOG (current)
The 1.2.2 update brings a small number of minor fixes. We are dedicated to making this app be the app that you want it to be! Your continued write-ups and 4 and 5 star reviews enable us to continue to make this amazing product even better -Please leave us a great review today!
- Quick-fix for pen-width issue and issue with iPod Library not showing up on some iPads
- Issue with iPod Library not showing on in recessed Audio Pages fixed
1.2.1 CHANGE LOG:
The 1.2.1 update brings a number of small fixes, a new glossary update, and a completely re-worked Tuner-module build. We are working hard to respond to your add-on/feature requests. Your continued write-ups and 4 and 5 star reviews enable us to continue to make this amazing product even better -Please leave us a great review today!
- iOS 5 Compatibility Fixes
- Tuner Module: A completely new tuner-build that is even more precise and responsive
- Glossary Module: Minor updates to the Instrumental Ranges and Transpositions pages including the repair of some mixing notes in the flute and saxophone pages. –> NEW: PAS Percussion Rudiments were added to the glossaries and include all 40 drum rudiments!
- Score PDF Module: An issue with folders not appearing when viewing anything but the 1st page of the PDF sorter was corrected. –> In addition, Dropbox.com PDF documents may be imported directly from the Dropbox.com app by choosing export to “APS MUSIC”.
1.2 CHANGE LOG:
We are VERY excited to bring this update to all of the users of A.P.S. MusicMaster Pro. Version 1.2 includes many updates and features that were suggested by its users. Your continued encouraging write-ups and 4 and 5 stars reviews enable us to continue to make this product what you want!
- Top Navigation: A “question mark” button was added to the top-right of the top navigation bar to provide quick access to the INTEGRATED Users Manual
- Tuner Module: Needle corrections were added to make the needle appear smoother when tuning as well as the audio sampling rate is now higher
- Metronome Module: The BPM accuracy is now VERY accurate at higher BPMs. In addition, dialing in an exact BPM or pulse/cycle/accent has been made extremely easy with the addition of “pop-up” UI-Wheel pickers -making the whole process of using this beautifully simple metronome both better and faster.
- Audio Module: The visual recording indicator has been improved upon and “red” now correctly indicates where recording distortion (or “clipping” begins). –> Also, a PASS-THROUGH-AUDIO function to the SCORE PDF Module has been added. Users may now select music from the Audio Module and listen to it while you edit or browse PDFs. –>Finally, the size of the audio file created/saved has been added to the chart information when e-mailing an audio file so that users may determine if a file is too big to e-mail to their accounts (if it is too big -simply use the iTunes file transfer functionality of A.P.S. MusicMaster Pro to unload your audio files to your desktop/laptop).
- Glossaries Module: A TREMENDOUS amount of Music Theory-related items have been added to the Glossaries. Used with permission, we are pleased to include a large portion of Ricci Adams’ www.musictheory.net music theory information.
- Score PDF Module: Initiated by overwhelming request, we are pleased to announce that this version includes the ability to import a PDF directly via e-mail! Now it is easier than ever to get your PDF files into our program. In addition, we have fixed the issue with importing PDFs directly from Dropbox.com when visiting their site from within our Internet Module and we’ve even added a bookmark to the Dropbox.com site to make the whole process faster. –> As stated in our Audio Module update information above, audio is now able to be heard when browsing or editing PDFs in this Module.
- Internet Module: The ability to save, edit, and delete bookmarks has been added and beautifully integrated. In addition, the “Save PDF” feature of the built-in Internet browser works better than ever with sites like Dropbox.com. Simply open up (or point to) a PDF anywhere on the Internet and choose the “Save PDF” button from our browser -the PDF will be sent directly to the Score PDF Module for later editing/viewing!
- User’s Manual: Updated to include information about how to utilize all the new features of this update.
Keep the great reviews coming! They help us to continue to make this a better product!
CHANGE LOG Version 1.1.1:
Module Changes:
- Fixed issue with the Fingering Charts and the Trumpet fingerings not showing
- Added the bassoon fingerings
- Added memory optimization alorhtyms to the internet and glossary models
CHANGE LOG Version 1.1:
Module Changes/Fixes/Tweaks
- Audio Module – Fixed an issue with exported audio files not being able to be played on non-Apple computers
- Calendar Module – Visual tweaks, added the ability to directly enter an event to the date selected in the Month view
- Glossary Module – Added bassoon fingerings, corrected clarinet fingerings, visual tweaks
- Notepad Module – Auto-saving added and file naming convention changed
- PDF Module – Optimized, enhancements to undo/redo function, re-labeled “Save” button to “Merge”
- Tuning Module – Fixed octave pitch issues, optimized calibrations, added Sound On/Off button, tweaked needle movement
General/Core/Non-Module changes:
- Circle of Fifths – Fixed Issues with Bb/B major and D/Db minor chords
- Memory Optimization – Many memory management techniques added/applied to help with program stability, particularly with 1st edition iPads
- User’s Manual – Graphics and text updates to reflect changes in Version 1.1
VGA-Out – Enabled for all modules for first generation iPad models
Known issues with version 1.2.2 and up-coming features:
To-be-fixed/added in 1.2.3 (Going early 1st Quarter January-February)
- Issue with not being able to play previously saved audio files when updating to 1.2.2
- Calendar issue when inputting in December/copied to January as well
Not-fixable on iPad 1st Gen:
- Metronome, when used coupled with the VGA-Out, will sometimes create tempo variances -this is particularly true for 1st gen. iPad owners. -This is due to the inherent memory limitations and having to use a software solution for the VGA-out (VGA-out is NOT a native hardware solution to the iPad 1
Up-coming Features:
- Tuner Skin Change to match iPhone version
- Better sharpening on Zooming feature in Score PDF
- Enhanced Erase features in SCORE PDF
- String Positions 2-4 to be added to Glossary/More Glossary Add-ins
- Export of Dropbox in Notes and Score PDF
- AirPrint in Score PDF
- Export to Dropbox /e-mail saved Notes to be added
Generating a Crash Report and sending it to Apple
Developers always want to know if something odd is happening with their programs, we are no exception.
Sending Crash Reports Automatically:
Unfortunately for developers, many people have not opted to send reports to Apple automatically that are related to their product. We strongly encourage you to consider enabling this feature. All reports sent to Apple this way are completely Anonymous. In order to setup your device to automatically send any crash reports generated implement this following steps:
- Connect your device to the computer that you sync with
- Right click your device in the left column
- Select “Reset Warnings” from the pop-up dialog box
- Re-sync your device/Apply
- At some point in the sync the following dialog box will appear: “You can help Apple improve it products and user support by having your iPad/iPhone automatically send Apple information from time to time about how it’s working and how you use it”
- Click the “OK” button in the dialog box – you have now enabled the ability to automatically send crash reports for the device and all programs to Apple (including ours)
- Complete the Re-sync process
Acquiring Crash Reports Manually:
When an application crashes on the iPhone or iPod touch, a “crash report” is stored on the device. Crash reports describe the conditions under which the application terminated, in most cases including a complete stack trace for each executing thread, and are typically very useful for debugging issues in the application.
When the user synchronizes their device using iTunes, crash reports are copied to a directory on the user’s computer. If the application was distributed via the App Store and the user has chosen to submit crash logs to Apple, the crash log will be uploaded and the developer can download it via iTunes Connect. For applications that have been distributed using Ad Hoc or Enterprise methods, getting crash reports requires user cooperation. Specifically, the user will need to retrieve the crash report from the directory where it was copied by iTunes. Depending on the platform, the directory is:
- Mac OS X:
~/Library/Logs/CrashReporter/MobileDevice/<DEVICE_NAME> - Windows XP:
C:\Documents and Settings\<USERNAME>\Application Data\Apple Computer\Logs\CrashReporter\MobileDevice\<DEVICE_NAME> - Windows Vista or 7:
C:\Users\<USERNAME>\AppData\Roaming\Apple Computer\Logs\CrashReporter\MobileDevice\<DEVICE_NAME>
<USERNAME> is the user’s login name for the computer. <DEVICE_NAME> is the name of the iPod touch or iPhone, for example, “John’s iPhone”.
You are only interested in .crash files. The crash report’s file name begins with the application name and contains date/time information. In addition, <DEVICE_NAME> will appear at the end of the file name, before the extension.
~Please send the .crash reports to mmp-support[at]apsdevs[dot]com (contact form coming soon…)
